Our call center provides you with many Business Process Outsourcing (BPO) services, including Third Party Verification (TPV). How do Third Party Verification services work? What benefit can be gained by outsourcing this customer service process?
Verifying Identity
While the World Wide Web has improved communication all around the world, there is still a need for verifying all customer identities. According to the Federal Communications Commission (FCC), TPV is required. The TPV service provider must maintain documentation for at least 24 months to be in compliance.
Of course, this government regulation and compliance requirement might add another layer of bureaucracy for your business. Thankfully, instead of hiring employees to provide TPV, you can outsource these functions to us. We, at the Call Center Pros are TPV experts.
Business Process Outsourcing Benefits
You might hire lawyers and accountants to provide necessary back office support and TPV is no different. Since 2010, we have been in the business of providing TPV to a number of clients, including Fortune 500 members. Our Call Center Pros staff is already trained and ready to go.
We have used the latest cloud technology to enable businesses to be more flexible, while satisfying government regulations. You can choose from live or automated TPV support with us. You can provide superior customer service while maintaining a focused workforce that is dedicated to growing your business.
Call Center TPV Training
Our specialized workforce provides superior customer service. Because our business is focused on TPV, customer support and so forth, our employees have developed superior communication skills.
Our staff members speak both English and Spanish with a neutral accent. Through continual training programs, we are ready to follow all of the FCC government regulations. It is second nature to us.
With this professional concentration, we can provide superior TPV support to our clients. Customer service is our primary focus and our pros do it well.
Around the Clock Phone Service
Outsource your customer support to Call Center Pros and you don't have to change your operating hours. We are already open around the clock - 24/7/365, so we have the available capacity to answer your phones. Modern consumers want their questions answered immediately.
We will verify the identity of your clients and answer their questions. Our cutting-edge platform allows us to download reports, so all of the relevant data is at our finger tips. Your valuable customers will always get through.
Dedicate your own corporate lines to growing your business. Through outsourcing, our phone lines will be dedicated to Third Party Verification Services and Superior Customer Service. You don't need to reinvent the wheel, simply trust our proven near-shore Call Center Pros customer service platform.